I see a charge I don't recognize

Investigate, confirm, and refund if needed.

Updated 2026-05-26 · 👍 22 found this helpful

Charges from The Color Tools appear as either "The Color Tools" or "THECOLORTOOLS.COM" on your statement.

Possible explanations:

  • Someone in your household / team signed up using your card
  • You started a free trial that converted to paid
  • An old card on file was charged for a renewal you forgot

Sign into /settings/billing to see every charge with date + amount + invoice. If anything is still unaccounted for, email support@thecolortools.com — we always refund unrecognized charges and investigate fraud.

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