The palette generator won't load
Common causes and fixes when /tools/palette-generator is blank or stuck.
Updated 2026-05-26 · 👍 67 found this helpful
Try in order:
- Hard refresh — Cmd/Ctrl + Shift + R. Clears any stale cached chunks.
- Disable ad blockers — uBlock Origin sometimes blocks our analytics, which can race the generator hydration.
- Check JS console for errors (F12 → Console). If you see "ChunkLoadError," that's a stale cache — hard refresh.
- Try a different browser — Chrome → Safari, or vice versa. Helps narrow down extension issues.
If none of the above: email support@thecolortools.com with your browser + OS + a screenshot of the JS console. We respond within 24 hours.
Was this article helpful?
Related articles
Didn't answer your question?